BidStreet attempts to be as accurate as possible. If an item auctioned by BidStreet is not as described, your sole remedy is to return it in its original condition. We have a seven (7) day in-house return/warranty from date of pick up on any items that have either malfunctioned or weren't complete and the condition was not indicated in the listing. We don't, however, accept any returns that have resulted from the customer causing damage to or from misusing the item. This date may be different for any extended orders purchased over PayPal/eTransfer and held for weeks. Please ask a BidStreet Team Member about warranty in this case.
If the item you have won has malfunctioned or we have missed an issue, contact us within seven (7) days to explain the issue (if you are unable to return to the store within seven days). We will provide a time frame in which you must bring in the item in the same packaging as sold to explain the situation. Each return request will be examined and receive its own evaluation. We will review the listing and decide whether to deny the return, do an exchange with a duplicate of the item or give a full refund. BidStreet's decision is final.
We will not be entertaining returns if any issue was either stated in the extended description, item/package description or if there was a photo of the issue. If it is past the seven (7) day return policy, BidStreet reserves the right to hold no more responsibility in regards to the items sold.