Effective April 7th Auction
No contact curbside pickup: To assist our local customers, we have implemented a no contact curbside pickup service. Call the store when you arrive in the parking lot and we will place your order outside the door.
Using curbside pickup:
Pay for your winnings using e-Transfer (firstname.lastname@example.org), PayPal or credit card. Credit card payments can be done through PayPal (no need for an account) or over the phone. We will not be accepting cash payments at this time.
Call the store in advance to arrange a pickup time and your item(s) will be ready when you arrive.
Local Delivery: We are offering home delivery (drop and go) for a nominal charge of $20.00. Area coverage is from Hamilton to Scarborough (north to Hwy #7). Other areas can request shipping.
Shipping: Shipping is done using Canada Post. Rates are based on cost of shipping, plus $15 handling fee for a box or $5.00 for a single packet item.
We continue to do our best to provide customer support via email during regular business hours. Our community's safety, including customers and staff is very important to us. We encourage everyone to wash their hands, practice social distancing and stay home. The BidStreet Team thanks you for your ongoing support and understanding.
BidStreet attempts to be as accurate as possible. If an item auctioned by BidStreet is not as described, your sole remedy is to return it in its original condition with a copy of the receipt. We have a seven (7) day in-house return/warranty from date of pick up on any items having either malfunctioned or weren't complete and the condition was not indicated in the listing. We do not, however, accept any returns on items listed "AS-IS" (these items are considered Final Sale) or having issues as a result of the customer causing damage to or from misusing the item. This date may be different for any extended orders purchased over PayPal/e-Transfer and held for the bidder. Please ask a BidStreet Team Member about warranty in this case.
If the item you have won has malfunctioned or we have missed an issue, contact us within seven (7) days to explain the issue (if you are unable to return to the store within seven days). We will provide a time frame in which you must bring in the item in the same packaging as sold to explain the situation. Each return request will be examined and receive its own evaluation. We will review the listing and decide whether to deny the return, do an exchange with a duplicate of the item or give a refund/store credit. BidStreet's decision is final.
Your bid is a contract between you and the listing creator. If you had the highest bid and won the item, you entered into a legally binding purchase contract. Returns for the following reasons are at the discretion of the management and are subject to a restocking fee of 10% with a minimum charge of $5.00:
• Buyer's remorse.
• Does not fit.
• Do not like the item.
• Any other unwarranted reason.
Receipts are required for all returns.
We will not be entertaining returns on any items listed "AS-IS" (these items are considered Final Sale) or if any issues were either stated in the extended description, item/package description or if there was a photo of the issue. If it is past the seven (7) day return policy, BidStreet reserves the right to hold no more responsibility in regards to the items sold.
Management reserves the right to deactivate the account of repeat offenders.