HowToBid

UNDERSTANDING HOW TO BID

WHERE TO BID?
You can place your bid 2 ways: 
Option A: You can click the BID NOW button on the thumbnail and set your max bid (proxy bid) amount.
Option B: You can click into that item, review the listing, look at the item description and any additional photos and place your bid from there.
 
**BIDDING MUST BE DONE IN WHOLE NUMBERS ONLY**
 
HOW DOES PROXY BIDDING WORK?
All listings start at $1 with no reserves and when you decide to bid on an item you can set your current proxy bid to any amount you are willing to pay. Our system will automatically keep you $1 higher than the previous bidder as long as your proxy bid is higher than theirs. You will continue winning this item until another bidder places a higher proxy bid than yours. When an auction is listed it will automatically start at $1.
 
EXAMPLE OF BIDDING
“Alex823” bids $10. You decide you want to also bid on this item and bid $20. You will now be winning that item for $11 because your proxy bid is now higher than Alex’s. “Alex823” then bids $15. You will still be winning the item for $16 because your proxy bid is still higher than Alex’s. “Alex823” now bids $25. He will now be winning the item for $21 as he outbid your proxy bid of $20. This will continue until the auction time ends on that item. What if “Alex823” bids the same amount as me? Whoever placed the proxy bid of $20 first will be winning the item for $20.
 
UNDERSTANDING OUR CONDITION DESCRIPTIONS
We encourage all our bidders to fully read the listing. Below the title there will be a condition scale of the product you are bidding on. Further below will be the description to further explain the condition in more detail. All bidders are responsible for fully reading the listing before bidding.
  • NEW - Retail Packaging: Item arrived with sealed retail packaging and not opened.
  • NEW - Open Box/Inspected/Tested: Item arrived with open packaging or was opened to make sure the item has all listed contents.
  • NEW - Distressed Packaging: Item is new, but packaging shows signs of some distress. eg. rips, bends, scuffs (usually from shipping).
  • NEW - No Packaging/No Tags: Item is new, but does not have any original packaging/tags..
  • NEW - *With Issue, (*see description): Item is new, but has an issue. eg. a tear, missing a piece, stained, etc. See description for further details.
  • USED - *Like New (*see description): Item shows signs of light use, but is in like new condition. Check description for further details.
  • USED - *Good (*see description): Item shows signs of use, but is in working condition. Check description for further details.
  • AS-IS - *See Description (NO warranty): Check description for further details. No warranty; all sales final.
  • Collectable/Vintage - See photos: Collectible or hard to find items.
 
WHAT HAPPENS WHEN I BID ON AN ITEM?
When you bid on an item, the thumbnail will gain a bold black border and a traffic light will automatically appear (see UNDERSTANDING TRAFFIC LIGHTS for the detailed description). The traffic lights are for novelty purposes only and may not be entirely accurate. When there are 20 minutes remaining on an item, the thumbnail will turn a faint red. In order to prevent unfair auction sniping, the auction will extend two (2) minutes every time a bid is placed within the last two (2) minutes of the auction ending.
 

UNDERSTANDING THE TRAFFIC LIGHTS
Please note, the traffic lights on the site are for novelty purposes only and may not be entirely accurate. They are not to be used as notification of winning or losing a bid. We recommend clicking on the listing and refreshing the page regularly for the most current bid amount.
 

WHAT HAPPENS AFTER I WIN AN ITEM?
Please note all won items are subject to a 10% buyer's premium based on the winning bid amount. To make payment, log in to your account and under the My Street dropdown you will be able to find your invoice. Payment can be made with PayPay, credit card (via PayPal; no account needed) or through e-transfer (info@bidstreet.ca). Once your order has been paid for, please allow two hours before arriving at the store for pick up. If you pay after 8pm, your order will not be ready until noon the next day. Pick up can be done during our designated business hours (updated weekly on our website). We do not book pick up times. You need only call the store once you are in the parking lot and your order will be brought out. All items must be paid for within seven (7) calendar days of the auction date and picked up within 11 days. At the end of this period, any and all unpaid items will be automatically relisted and the user may face a non-payment penalty of 10% per item (minimum of $5). Repeat offenders will have their account deactivated. Reactivation will be at the discretion of management. Items can be picked up at our store or shipped via Canada Post. A $5-$15 handling fee may apply (certain restrictions apply).
 
WHAT IF I DO NOT WANT AN ITEM?
If someone bids on an item and wins it, but does not pay for and pick up said item, we at BidStreet find this unfair to our other users who had intentions of purchasing that item. It is ultimately the bidder's responsibility to do their own research and fully read the entire listing before bidding. If the buyer misses our description, photos (if applicable) or misunderstands the listing, we at BidStreet will not be held responsible in regards to a return. This is in place to deter reckless/unfair bidding. If the buyer is experiencing buyer's remorse or did not properly look at and read the listing, resolution is up to the management's discretion. Please review our Terms and Conditions for further details.
 
ACCOUNT DEACTIVATION
We understand things happen.To ensure having responsible users on our site, every account is monitored for non-payment, non-pickup, altering of invoices (i.e. removing an item), excessive returns, etc. If management deems a user to be in violation of any practices which make it unfair to all users, their account will be deactivated (locked). Reactivation of an account is at the discretion of the Management.